Privacy Policy

PRIVACY POLICY

At Eric Classic, we respect your privacy and understand the importance of protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, place an order, contact us, or use our services.

By using our website and services, you acknowledge the practices described in this Privacy Policy.

What Information Do We Collect?

We collect information that helps us provide, operate, and improve our services.

Information You Provide

When you place an order, create an account, contact us, or interact with our website, you may provide information such as your:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Order and purchase information
  • Customer service communications

You may choose not to provide certain information, although this may prevent us from providing some services or completing your order.

Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device and your interaction with our website, including your browser type, IP address, device information, pages visited, and other usage information.

We may use cookies and similar technologies to collect this information and improve your shopping experience.

Information From Other Sources

We may receive information from third parties that assist us in providing our services, such as payment providers, shipping carriers, analytics providers, and other service partners.

For example, shipping carriers may provide updated delivery or address information that helps us complete your delivery or maintain accurate order records.

How Do We Use Your Personal Information?

We may use your personal information to:

  • Process and fulfill your orders;
  • Arrange shipping and delivery;
  • Process payments and refunds;
  • Provide order confirmations and tracking information;
  • Respond to customer service requests;
  • Improve our website, products, and services;
  • Personalize your shopping experience;
  • Send service-related or promotional communications where permitted;
  • Prevent fraudulent or unauthorized transactions;
  • Maintain the security of our website and services; and
  • Comply with applicable legal and regulatory requirements.

We only use personal information for legitimate business purposes and as otherwise permitted or required by applicable law.

Cookies and Similar Technologies

Eric Classic uses cookies and similar technologies to help our website function properly, remember preferences, understand how visitors use our website, and improve the overall shopping experience.

Cookies may also be used for analytics, advertising, and personalization purposes.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website features or functionality.

How Do We Share Your Information?

Eric Classic does not sell your personal information.

We may share limited personal information with trusted third-party service providers when necessary to operate our business and provide services to you.

These providers may include:

  • Payment processors;
  • Shipping and fulfillment partners;
  • Email and communication providers;
  • Website hosting and technology providers;
  • Analytics and marketing providers; and
  • Customer support service providers.

These third parties receive only the information reasonably necessary to perform their services and are expected to handle that information appropriately.

Business Transfers

If Eric Classic is involved in a merger, acquisition, restructuring, sale of assets, or similar business transaction, customer information may be transferred as part of that transaction.

Where applicable, personal information will remain subject to appropriate privacy protections.

Legal and Security Requirements

We may disclose personal information when reasonably necessary to comply with applicable laws, regulations, legal processes, or lawful government requests.

We may also use or disclose information when necessary to prevent fraud, protect our customers, enforce our Terms & Conditions, or protect the rights, property, and security of Eric Classic and others.

How Do We Protect Your Information?

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.

Our website uses appropriate security technologies to protect information transmitted between your browser and our systems.

Payment information is processed through secure payment service providers. We do not intentionally store complete payment card information on our own systems when payments are processed by third-party payment providers.

While no method of electronic transmission or storage can be guaranteed to be completely secure, we continuously take reasonable steps to protect the information entrusted to us.

Your Privacy Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to request access, correction, or deletion of your information.

You may also unsubscribe from promotional emails at any time by using the unsubscribe option provided in those communications or by contacting us.

We may retain certain information where necessary to complete transactions, maintain business records, prevent fraud, resolve disputes, or comply with legal obligations.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, business practices, or legal requirements.

Any updated version will be published on our website and will become effective when posted unless otherwise stated.

Contact Us

If you have questions about this Privacy Policy or how Eric Classic handles your personal information, please contact us:

Eric Classic Customer Support
Email: [email protected]
Phone: +1 301-359-6686