Privacy Policy

PRIVACY POLICY

At Luiz Fashion, we respect your privacy and take reasonable steps to protect the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and when it may be shared when you visit our website, place an order, or contact us.

INFORMATION WE COLLECT

We may collect information you provide when using our website, including:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Order and purchase details
  • Customer service communications

Some technical information may also be collected automatically when you browse our website, such as your IP address, browser type, device information, pages visited, and general website activity.

We may use cookies and similar technologies to support these functions.

We may also receive limited information from service providers involved in payment processing, shipping, analytics, or other services needed to operate our store.

HOW WE USE YOUR INFORMATION

Your information may be used to:

  • Process and fulfill orders
  • Arrange shipping and delivery
  • Process payments, refunds, and other transactions
  • Send order confirmations and tracking updates
  • Respond to customer support requests
  • Improve our website and services
  • Personalize your shopping experience
  • Detect fraud or unauthorized activity
  • Maintain website and transaction security
  • Send promotional communications where permitted
  • Meet applicable legal or regulatory requirements

We use personal information only for legitimate business purposes and as permitted by applicable law.

COOKIES & SIMILAR TECHNOLOGIES

Luiz Fashion may use cookies and similar technologies to help the website function properly, remember preferences, understand website usage, and improve your shopping experience.

Certain cookies may also support analytics, personalization, or advertising.

You can manage or disable cookies through your browser settings. Disabling some cookies may affect certain website or checkout features.

HOW WE SHARE INFORMATION

Luiz Fashion does not sell your personal information.

We may share necessary information with trusted service providers that help us operate the store, including:

  • Payment processors
  • Shipping and fulfillment partners
  • Website hosting and technology providers
  • Email and communication services
  • Analytics and marketing providers
  • Customer support services

Only information reasonably required to provide the relevant service will be shared.

BUSINESS TRANSFERS

If our business is involved in a merger, acquisition, restructuring, sale of assets, or similar transaction, customer information may be transferred as part of that transaction, subject to applicable privacy requirements.

LEGAL & SECURITY DISCLOSURES

We may disclose information when reasonably necessary to:

  • Comply with applicable laws or legal processes
  • Respond to lawful government requests
  • Prevent fraud or unauthorized activity
  • Protect our customers, website, or business
  • Enforce our Terms and other applicable policies

HOW WE PROTECT YOUR INFORMATION

We use reasonable technical, administrative, and organizational safeguards to help protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.

Payment information is processed through secure payment providers, and we do not intentionally store complete payment card numbers on our own systems when third-party payment processing is used.

Although we take reasonable security measures, no online transmission or storage system can be guaranteed to be completely secure.

YOUR PRIVACY CHOICES

Depending on where you live and applicable law, you may have rights to request access to, correction of, or deletion of certain personal information.

You may also unsubscribe from promotional emails at any time using the unsubscribe option included in the communication or by contacting us.

Certain information may need to be retained for order records, accounting, fraud prevention, dispute resolution, or legal requirements.

POLICY UPDATES

We may occasionally update this Privacy Policy to reflect changes to our services, business practices, or applicable requirements.

Any revised version will be published on our website and will take effect when posted unless otherwise stated.

CONTACT LUIZ FASHION

For questions about this Privacy Policy or how we handle personal information:

Luiz Fashion

Email: [email protected]
Phone: +1 301-585-0092
Address: 8661 Colesville Rd, Silver Spring, MD 20910, USA.