Terms Of Service
TERMS OF SERVICE
Welcome to Luiz Fashion.
These Terms of Service explain the rules for using our website, purchasing products, and accessing our services. By visiting our website or placing an order, you agree to these Terms and the other policies published on our website.
1. USE OF OUR WEBSITE
You agree to use Luiz Fashion only for lawful purposes and in accordance with these Terms.
You may not use our website to:
- Engage in fraudulent or unlawful activities;
- Interfere with the operation or security of our website;
- Upload malicious software or harmful code;
- Violate the rights of others; or
- Attempt to gain unauthorized access to our systems.
We may restrict or suspend access when necessary to protect our customers, business, or website.
2. GENERAL CONDITIONS
We reserve the right to refuse service, cancel transactions, or limit access when reasonably necessary.
We may also update, modify, suspend, or discontinue parts of our website or services without prior notice.
Our website content may not be copied, reproduced, resold, or commercially exploited without our written permission.
3. WEBSITE INFORMATION
We make reasonable efforts to keep product descriptions, prices, availability, and other information accurate.
However, occasional errors, omissions, or outdated information may occur. We may correct or update information at any time without prior notice.
4. PRODUCTS & PRICING
Product prices, availability, descriptions, promotions, and quantities may change without notice.
We may also:
- Adjust product prices;
- Change or discontinue products;
- Limit purchase quantities;
- Restrict certain sales where necessary; or
- Correct pricing or product information errors.
We try to display product colors, designs, and details accurately, although minor differences may occur due to screen settings, materials, or production variations.
5. ORDERS
Submitting an order does not guarantee that the order will always be accepted.
We may decline, limit, or cancel an order due to reasons such as:
- Incorrect product or pricing information;
- Payment or verification issues;
- Suspected fraudulent activity;
- Incomplete customer information;
- Unusual order quantities; or
- Product availability issues.
If a paid order is cancelled by us, the applicable refund will be issued to the original payment method.
6. CUSTOMER & BILLING INFORMATION
Customers are responsible for providing accurate and complete information when placing an order, including their name, email, billing details, and shipping address.
Please review your information carefully before completing checkout. If you notice an error after ordering, contact us as soon as possible so we can determine whether the order can still be updated.
7. RETURNS, REFUNDS & CANCELLATIONS
Returns, refunds, replacements, and cancellations are handled according to the relevant policies available on our website.
Please review our Return & Refund Policy, Refund Policy, Cancellation Policy, and Shipping Policy for further details.
If you experience an issue with your order, we encourage you to contact our Customer Support team directly.
8. THIRD-PARTY SERVICES
Our website may use third-party services such as payment processors, shipping providers, analytics tools, hosting services, and other technology partners.
Third-party services may operate under their own terms and privacy policies. We are not responsible for the content, availability, or practices of independent third-party websites or services.
9. REVIEWS & USER CONTENT
If you submit reviews, comments, photographs, suggestions, feedback, or other content, you confirm that you have the necessary rights to provide it.
Content must not be unlawful, fraudulent, misleading, abusive, defamatory, threatening, or infringe another person’s rights.
We may remove or moderate content that violates these Terms or applicable law.
10. INTELLECTUAL PROPERTY
Names, logos, designs, images, trademarks, and other materials displayed on our website may belong to Luiz Fashion or their respective owners.
We do not claim ownership of third-party intellectual property unless expressly stated.
The appearance of a third-party name, trademark, logo, or reference does not necessarily indicate sponsorship, endorsement, affiliation, or authorization.
If you believe material on our website infringes your intellectual property rights, please contact us with sufficient information identifying the material. We will review legitimate concerns and take appropriate action where necessary.
11. ERRORS & OMISSIONS
Our website may occasionally contain errors involving product information, pricing, promotions, shipping costs, availability, or other details.
We reserve the right to correct such errors, update information, or cancel affected orders when reasonably necessary.
If an order is cancelled due to an error on our part, we will provide the applicable refund.
12. PROHIBITED ACTIVITIES
You may not use our website or services to:
- Break applicable laws or regulations;
- Commit fraud or other unlawful activities;
- Infringe intellectual property rights;
- Harass, threaten, or harm others;
- Submit false information;
- Distribute malware or harmful code;
- Collect personal information without authorization;
- Spam, phish, scrape, or interfere with our systems; or
- Circumvent security measures.
We may restrict or terminate access when these rules are violated.
13. DISCLAIMER
We make reasonable efforts to maintain a reliable and secure website. However, we cannot guarantee that our website will always be uninterrupted, error-free, or free from technical problems.
Our services are provided on an “as available” basis to the extent permitted by law.
Nothing in these Terms is intended to remove or limit consumer rights that cannot legally be excluded.
14. LIMITATION OF LIABILITY
To the extent permitted by applicable law, Luiz Fashion and its employees, suppliers, service providers, contractors, and affiliates will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or services.
Nothing in these Terms limits liability where such limitation is prohibited by law.
15. INDEMNIFICATION
You agree to be responsible for reasonable claims, losses, or expenses arising from your unlawful use of our website, violation of these Terms, or infringement of another person’s rights, to the extent permitted by applicable law.
16. SEVERABILITY
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply.
17. CHANGES TO THESE TERMS
We may revise these Terms from time to time to reflect changes to our services, business practices, or legal requirements.
The updated version will be published on our website. Continued use of the website after changes are posted constitutes acceptance where permitted by applicable law.
18. PRIVACY
Your use of our website is also subject to our Privacy Policy, which explains how personal information is collected, used, and protected.
19. GOVERNING LAW
These Terms and transactions made through our website are subject to applicable laws and regulations.
Any mandatory consumer protection rights available in your jurisdiction remain unaffected.
20. CONTACT US
If you have questions about these Terms, your order, or any of our services, please contact us:
Luiz Fashion Customer Support
Email: [email protected]
Phone: +1 301-585-0092
Address: 8661 Colesville Rd, Silver Spring, MD 20910, USA
Please include your order number when contacting us about an existing purchase so our team can assist you more efficiently.